Get the Support You Deserve for Your Australian Payroll Software: e-PayDay Offers Online and Telephone Support
In many ways, e-PayDay's payroll software is already among the most robust available on the market in Australia. With e-PayDay, you can process employee pay in a matter of minutes or hours at most. Your employees will never again have to wait weeks for the system to process their payments. Our software provides near-unprecedented flexibility when it comes to employee payments—saving you valuable time and money and avoiding hassle or confusion.
Indeed, one of the best things about using e-PayDay's online payroll software is just how easy it is to operate. Our systems are modular, which means that you can adapt them to suit your business. They are automated to make tax calculations and comply with all government and legislative standards so that you don't have to worry about those things. The software will even update itself when there are updates available.
Finding the Product Support You Need
With any luck, you'll be able to leap right into the fray with e-PayDay, learn the product's features and interface as you go and never need customer support. If you do hit a snag with our Australian payroll software, though, you can rest easy knowing that support for our products is readily available.
If you wish to speak with a real person, know that e-PayDay offers telephone support. Our Payroll Support Personnel are consistently available to answer any questions you might have about your software, or to help you troubleshoot issues you might be experiencing. Usually, we find that we can resolve customer concerns within the first phone call.
You can also get support for our payroll software online. When you hit an issue with your payroll program that requires troubleshooting, it's sometimes easier for a representative to help you if they can see what you're seeing. As such, our payroll support team can remotely access your computer and your payroll software—with express permission from you—to assist you and answer your questions more effectively. This option is completely safe and secure, but also resolves your issues more quickly than you might be able to do it over the phone.
We also use this secure remote access strategy to offer payroll training. If you want to master the features and functions of our software right away, then take advantage of this branch of our support services. Our Payroll Trainers will securely log into your computer and help walk you through the key functions of our software. You can go through this entire training program in the comfort of your office or home. By the time the training is over, you will be a true e-PayDay expert.
Invest in Our Online Payroll Software with Peace of Mind
At e-PayDay, we are all about providing our customers with payroll peace of mind. We want you to be able to invest in our payroll software in Australia and be completely confident in its ability to meet your needs. With our unbeatable customer support services, you can rest easy knowing that your peace of mind is completely justified. If you need help, we are always just a phone call or online connection away.
Are you interested in learning more? Call us today on 1300 EPAYDAY.